yes9 — Responsible Gambling Guide
Gambling is for entertainment only. At yes9, build healthy gambling habits with personal limits, Self-Exclusion tools, and 24/7 support.
What is responsible gambling
yes9 is committed to creating a healthy, sustainable gambling environment for players in Myanmar. We always remind our players that gambling is entertainment, not a source of income. yes9 firmly believes that you should only play with money you can afford to lose, and that gambling should never affect your family life, finances, or mental health.
Responsible gambling is not something players must handle alone — it is a commitment that both the platform and players carry together. That is why yes9 provides tools and services for players to stay in control, available in both English and Burmese.
⚠️ Only players aged 21 and above are allowed to play. yes9 strictly prohibits minors from participating in gambling. Keep your account secure so that family members or friends cannot access it.
Control tools provided by yes9
yes9 offers the following tools to help you stay in greater control of your gambling.
Deposit Limit
You can set a cap on how much you deposit daily, weekly, or monthly. Once the limit is reached, no further deposits can be made, keeping your gambling in check.
Play Time Limit
You can limit the total time spent gambling per session or per day. When your time is up, a reminder is shown and the session can be stopped immediately if needed.
Take a Break with Time-Out
You can pause gambling immediately for a Time-Out period you set yourself, from 1 to 30 days. Your account can only be reopened once the period has ended.
Self-Exclusion
If you feel gambling is getting out of control, you can apply for Self-Exclusion for 6 months, 1 year, or permanently, and have your account locked.
Loss Limit
When your losses reach the amount you set, your play stops automatically. It's one of the best ways to protect your budget over the long term.
24/7 Support
If you need help with anything related to gambling, yes9's Myanmar-language Live Chat is available anytime. You can also reach us at [email protected].
Problem Gambling Warning Signs Check Carefully
Gambling is fine as entertainment. But if you start noticing the signs below, stop right away and seek help.
- Gambling to try to win back money you've lost
- Getting caught up in gambling and neglecting family and work
- Taking out loans or facing financial difficulty because of gambling
- Feeling a constant urge to gamble
- Hiding your gambling and lying to family
- Feeling guilty, anxious, or angry after gambling
- Frequently wanting to break the limits you've set for yourself
Am I a Problem Gambler?
Answer the questions below — if you can say yes to all of them, you're a balanced player. If not, please contact us.
- Can you gamble within a set budget?
- Do you have days when you're happy without gambling?
- Can you openly share with others that you gamble?
- Can you accept losses calmly when they happen?
How to Set Your Limits
Log in to yes9 and follow the steps below to set your limits.
Log in and open the Responsible Gaming menu
Tap the yes9 Profile icon and look for the "Responsible Gaming" menu.
Choose the limit you need
Select a Deposit Limit, Loss Limit, Session Time Limit, or Time-Out, then set your amount or duration.
Confirm and save your limit
The limit you set takes effect immediately and is recorded on your account.
Contact Support to apply for Self-Exclusion
To apply for a longer-term Self-Exclusion, contact yes9 Support via Live Chat — we'll take care of it for you.
Note: Once a limit is firmly set, it cannot be removed immediately — a Cooling-Off Period is in place for your protection.
Building Healthy Gambling Habits
Set a Budget in Advance
Before each session, decide on the maximum amount you're willing to lose and don't go beyond it.
Limit Your Play Time
Set a daily time limit for gambling before you start. You can use the Session Timer to help with this.
Take a Break When You Lose
Don't keep playing out of frustration after a loss. Take a short break and step back.
Share with Family
Don't keep your gambling hidden — talk openly with people you trust. If you're struggling, ask for help.
Frequently Asked Questions about Responsible Gaming
If you need help, contact yes9 Support right away
Responsible gambling is our top priority. For any questions about gaming, our 24/7 Live Chat is available to help you in Myanmar language.
yes9 Games — Places to Play and Have Fun
Explore a variety of games at yes9 with responsible gambling in mind.